Privacy Policy

JB Accounting & Business Services ("the Firm," "we," "us," or "our") values customer privacy as a fundamental part of our relationship with our clients ("you" or "your"). We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data. This Privacy Policy applies to all clients and users of our services and aligns with applicable privacy laws and relevant regulations. By engaging our services or using our website, you acknowledge and consent to the practices described in this policy.

Collection of Personal Information

We may collect personal information necessary for the provision of accounting, taxation, and business advisory services. This information may include, but is not limited to, full name, contact details, date of birth, government-issued identification numbers, financial and tax information, and business records. We may collect this information directly from you, your authorized representatives, or through correspondence via email, phone, or our website.

Purpose of Collection and Use

Personal information is collected to fulfill our professional obligations, including providing accounting and tax services, processing transactions, maintaining client records, and complying with regulatory requirements. The information may also be used to communicate with clients, improve service delivery, and manage business operations. We will not use or disclose personal information for purposes other than those for which it was collected, unless consent is obtained or as required by law.

Data Security and Retention

We implement industry-standard security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. Sensitive data, such as credit card information, is encrypted and not permanently stored. Personal information will be retained for the period necessary to fulfill legal, accounting, or reporting obligations, after which it will be securely destroyed or anonymized.

Disclosure to Third Parties

We may disclose personal information to third-party service providers, financial institutions, regulatory bodies, or legal entities as required to provide services or comply with legal obligations. All third-party providers are bound by confidentiality agreements and are prohibited from using the information for any purpose other than service delivery.

Access and Correction

Clients have the right to request access to their personal information and to seek corrections where the information is inaccurate or incomplete. Requests should be made in writing to our Privacy Officer at the contact details provided below. We will respond to such requests within a reasonable timeframe and in accordance with applicable law.

Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience and gather analytics. Cookies help track website usage patterns but do not identify users personally. Users can adjust their browser settings to refuse cookies, though this may affect website functionality.

Policy Updates

This Privacy Policy may be amended from time to time to reflect legislative changes or business practices. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

Contact Information

For questions or concerns regarding this Privacy Policy, or to exercise your rights under applicable privacy law, please contact us at: tax@jbabs.com.au